Help Desk Info


The State of Hawaii HMIS HELP DESK is a web-based customer service interface using osTICKET software that allows rapid communication of HMIS and other data-related issues and problems by homeless service staff entering data into the HMIS.  The CPC team of professionals is contracted by the State of Hawaii on behalf of the two Continuums of Care to deliver this service and provide rapid response to all questions and barriers to HMIS utilization.

Persons needing to send requests to the HELP DESK can use the button on the top right hand of the HAWAII HMIS website.  First-time users should Create an Account to ensure accurate tracking of their service orders.  

Hours of operation of the HELP DESK are Monday through Friday 8am to 5 pm.  Tickets may be submitted outside of normal hours of operation.

Thank You

C. Peraro Consulting, LLC

Hawaii Homeless Programs
HMIS Lead Agency
1010 Richards Street , Suite 312
Honolulu, HI   96813

C. Peraro Consulting, LLC
HMIS Support Team